วันพฤหัสบดีที่ 12 มกราคม พ.ศ. 2555

TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty


Customer Rating :
Rating: 4.3

List Price : $649.99 Price : $319.99
TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty


  • Plug-and-Play Compatibility for More Entertainment Options
  • Numerous Inputs and Outputs
  • Enhanced Picture and Sound Quality
  • Channel Labeling and Sleep Timer for Ease of Use
  • Efficient Design Saves Money and Energy


TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty


TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty Reviews


Amazon.com
Customer Reviews
Average Customer Review
189 Reviews
5 star:
 (129)
4 star:
 (32)
3 star:
 (4)
2 star:
 (5)
1 star:
 (19)
 
 
 

223 of 223 people found the following review helpful:
5.0 out of 5 stars BEST TV BARGAIN on Amazon!!!, December 25, 2011
By 
MadQueen (California, USA) - See all my reviews
Amazon Verified Purchase( What's this?)
This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics)
I purchased this TV on sale in Dec. 2011 for under $300. It's an updated model of TCL L40FHDF11TA. It's put in a master bedroom. I'll rate each category in Amazon's system of 1 to 5 stars. My ratings are relative to how this TV stacks up against other TVs in its price range.

SETUP *** (3 stars)
The TV was well-packed in the shipping box (43.5" x 31" x 10.5") with 2 yellow nylon straps holding it together. (If your straps are missing, the shipper might have broken them while carrying and dropped the TV.) For wall mounting, you need a VESA 400x400mm compliant mount such as this,... Read more
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The manufacturer commented on the review below See comments
262 of 277 people found the following review helpful:
3.0 out of 5 stars Great product with some customer service reservations (SNAFU rectified, but still happened), December 22, 2011
By 
Brandon Barr (Atlanta, GA) - See all my reviews
(REAL NAME)   
This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics)
UPDATE 12/27/11:

Since writing this review, I was contacted by phone both by TCL directly and the management of A&D Electronics and they are currently shipping me a new unit, 2-day air, and have profusely apologized for the extensive communication issues I received during the service process.

I still believe TCL would benefit from a significant investment and restructuring in their customer service workflow, and the frustrations of my customer-service experience will weigh into my decision to purchase again from them. But they have finally resolved my issue in a very high-touch manner, so I have moved my original review of one star to three stars. I hope that others who experience similar customer service woes can also find resolution for their issues.

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ORIGINAL REVIEW: (1 Star)

I have loved this TV and actually bought two more, for my family and my office. The picture quality for the price is unbeatable. However, after 5... Read more
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stem
The manufacturer commented on this review( What's this?)
Posted on Dec 23, 2011 5:13:52 AM PST
Hi Brandon, we apologize for your unfortunate customer service experience. Please be assured that your issue will be quickly addressed and your 2 year limited warranty is intact.
 
 

52 of 54 people found the following review helpful:
4.0 out of 5 stars Great for the price, November 25, 2011
Amazon Verified Purchase( What's this?)
This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics)
12/6/11 -Update regarding the random powering on issue. Finally called TCL customer service. They were aware of this bug and walked me through doing a firmware update. Phone call and update took all of 10 minutes. You go to the website, download the update, put it on a memory stick, plug the stick into the USB port on the TV et voila! 2 clicks and 30 seconds later you're done.

Bought this t.v. for a new apartment and with a few caveats, am pleased with my purchase. The picture quality is great, sound completely adequate for my needs. The only oddities are these. The T.V. turns itself on randomly. I turn it off and somewhere between 1 and 8 hours later it turns back on. read the manual - found nothing to explain it, googled and found one user with a similar complaint who was advised to contact the manufacturer. That seems somewhat ominous - I will contact the company and post later with the outcome. The second oddity is that COMCAST does not have the codes from... Read more
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